FAQs

RubyWell is a friendly, easy-to-use tool that helps caregivers maintain or regain financial stability.

We believe that caring for your loved ones shouldn’t mean sacrificing your financial well-being. That's why we’re building RubyWell to help you unlock ongoing savings, unused insurance benefits, and alternative income.

Now:
Caregiver resources
‍Learn how to manage the financial impact of your caregiving journey. Our Well of Resources provides articles, guides, and tools that help you find support that may already be available to you.
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Caregiver Compensation
‍Earn money for the care you provide. We've launched a pilot to help us evaluate our new program that helps family caregivers get paid to care for their aging family members. We currently offer this program in Pennsylvania and will be rolling it out to more states soon. Meanwhile, you can earn money by participating in surveys that tell us about your caregiving journey, and by testing new product features as we continue building RubyWell.
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Coming Soon:
Medicare Advantage benefits
‍Save hundreds or even thousands of dollars a year simply by taking advantage of all the insurance benefits that your loved one is already paying for. We're building a tool that will make it easy to discover and access valuable Medicare Advantage benefits. These benefits can cut your monthly caregiving expenses while improving your loved one's health and wellbeing, which can save you even more money on their future healthcare bills.

RubyWell will give you access to a state-approved, on-line Home Health Aide Certification course. After you successfully complete the course, we'll connect you with our Home Health Agency (HHA) partner in your state. They'll provide you with the final in-person Home Health Aide training required by your state in order for you to be eligible for pay as a certificate Home Health Aide.

Your work will be supervised by the HHA and you will report directly to them. The HHA will pay you for the work you do on a weekly basis.

The Home Health Agency partner we connect you with pays you as a W2 employee, and the income you earn is taxable at the federal and state level. Nine states do not have state income tax for W2 employees: Alaska, Florida, Nevada, New Hampshire, South Dakota, Tennessee, Texas, Washington, and Wyoming.

If you purchase private insurance through your state's health insurance marketplace, and you're currently eligible for a state subsidy based on your income level, you need to report any additional income you earn to the insurance marketplace administrator. They will then calculate a new subsidy for you based on your new income. For details, visit your state's insurance marketplace website. There you can find the customer service phone number you can call to ask any questions you have.

Creating an account with RubyWell is completely free for you and for your loved one!

RubyWell is accepting members from every state. And we curate valuable opportunities nationwide.

All family caregivers can benefit from RubyWell's Well of Resources, regardless of your loved one's insurance coverage or status.

RubyWell is HIPAA compliant. HIPAA stands for the Health Insurance Portability and Accountability Act, and it includes both a Privacy Rule and a Security Rule to protect individuals' health information. The Privacy Rule sets limits and conditions on the use and disclosure of protected health information. The Security Rule establishes national standards to protect individuals' electronic personal health information. The Security Rule requires covered entities, like RubyWell, to protect patients' electronically stored, protected health information (ePHI) by using appropriate administrative, physical, and technical safeguards to ensure its confidentiality, integrity, and security.

Have questions or concerns? You can contact RubyWell by emailing us at hello@rubywell.com.

Signing up for RubyWell is simple! We just need your name, a valid email address, and password of your choosing. Sign up here!

Yes. You can update your account information within your profile at any time on your account page.

Yes, you can delete your RubyWell account on your account page.

If, for some reason, you decide to delete your account, we would appreciate understanding why you’ve chosen to leave us. This will help us make RubyWell better. You can contact us at any time for any reason at hello@rubywell.com. We’re always interested in how we might improve the RubyWell experience.