Expand the patient profile you're able to serve

Medicare covers home health services for many homebound adults, even if their condition isn’t expected to improve1. RubyWell helps home health agencies deliver medically necessary home health services while reducing regulatory and financial risks.

Activate a home health aide workforce

Over 37 million2 Americans provide unpaid eldercare to a family member or friend. They’re experienced, committed, and struggling under the financial strain of caregiving. RubyWell is connecting family caregivers with the training and certification they need to be paid for the care they provide, and infusing certified home health aides into communities across the country.

Partner with RubyWell to streamline your ongoing home health business

Our HHA partners have access to innovative technology that:

Confirms care recipient benefit eligibility

Drives compliance with Medicare guidelines

Enhances accuracy of clinical record keeping

Improves efficiency and billing processes

Tech you can trust

RubyWell protects against fraud, waste, and abuse with:

  • Patient condition tracking

  • Care delivery tracking and details

  • Rigorous audit practices

We’re committed to maintaining the highest standards of security and data protection. As part of this commitment, RubyWell complies with HIPAA regulations and SOC 2 certification.

About RubyWell

RubyWell is helping home health agencies serve families in The Missing Middle: those who can't afford to pay out-of-pocket for long term care but don't qualify for Medicaid. By partnering with us, you can offer existing and new patients the ongoing home health services they need, and provide their family caregivers the compensation they deserve as certified home health aides.

Home Health Agency FAQs

Why haven't we heard of this benefit before?

Traditionally, Medicare only covered skilled care that led to improvement in a patient's condition. In 2011, the Center for Medicare Advocacy and Vermont Legal Aid brought a class action lawsuit on behalf of beneficiaries throughout the country who were denied Medicare coverage for skilled care because they were not improving.

In 2013, the federal district court approved a settlement agreement with the CMS. The settlement concluded that Medicare covers skilled care to maintain an individual's condition or slow decline.1 This standard applies to home health care. CMS updated its policy manuals and website and issued notifications regarding this policy change. But a lot of providers are still unaware of this Medicare benefit.

1CMS Joins the Center for Medicare Advocacy to Advance Access to Medicare-Covered Skilled Care to Maintain One's Condition or Slow Decline. Center for Medicare Advocacy. February 15, 2024. Available online at https://medicareadvocacy.org/know-jimmo-new-cms-implementation-activity/

How does RubyWell help me serve new patients?

RubyWell helps you verify at intake and at reauthorization whether the patient is, and remains, medically eligible for ongoing home health care covered by Medicare. We work with you to complete the documentation required for delivery of ongoing home health, and skilled management of the care plan. We also provide efficient workflows for billing, using this information as inputs.

What are the eligibility requirements to partner with RubyWell?

RubyWell partners with Medicare-approved home health agencies that have a star rating of 3.5 (out of 5) or above.